Our Privacy Policy

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Home Our Privacy Policy

Our Privacy Policy

Effective Date:01/01/2026

At Pelagic Picnic, we are committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: This includes your name, email address, phone number, billing and shipping address, and payment information when you make a purchase or create an account.
Non-Personal Identification Information: We may collect non-personal details such as your browser type, IP address, device information, operating system, and browsing behavior to improve our website's functionality and user experience.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track your activity on our website and hold certain information. Cookies help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. You can choose to disable cookies through your browser settings, but this may limit your access to certain features of the website.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process transactions, manage payments, and provide customer support related to your purchases.
Communication: To send you emails regarding your order status, shipping updates, and promotional offers (with your consent).
Personalization: To tailor our website to suit your preferences and provide you with personalized content.
Improvement: To improve our website, products, and services based on your feedback and usage data.
Security: To detect and prevent fraud or other harmful activities on our site.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information. We use encryption technologies to safeguard sensitive data such as payment information, and we ensure that only authorized personnel have access to your personal data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your personal information with trusted third-party service providers who help us operate our website, process payments, or deliver products to you. These service providers are contractually obligated to maintain the confidentiality and security of your information.
Legal Requirements: We may disclose your information if required by law or in response to valid requests from public authorities (such as a court or government agency).

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external websites. We encourage you to review the privacy policies of those sites before providing any personal information.

6. Your Choices

You have the following choices regarding your personal information:

Access and Correction: You may request access to your personal information or ask us to correct any inaccuracies in your data by contacting us.
Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Please note that you may still receive transactional emails related to your purchases.
Do Not Track Signals: Our site does not respond to Do Not Track (DNT) signals sent by your browser.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13. If you believe that we have unintentionally collected personal information from a child under 13, please contact us, and we will delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.