Your Pelagic Picnic FAQ

Products & Ordering

What products do Pelagic Picnic offer?

We offer a wide selection of top-notch fishing gear, tackle, and accessories, catering to the needs of serious offshore anglers.
From rods and reels to lures and bait, we have everything you need to reel in the big one!

How can I place an order?

Ordering is simple!
Head over to our online shop, browse our extensive product categories, add items to your cart, and checkout securely.
Or, if you’d like a personal touch, just phone us at 910-226-2811.
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Do you ship internationally?

Currently, we offer shipping across the United States. For international inquiries, contact our customer service team for details and availability.
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What is your return policy?

We have a hassle-free return policy! You can return most unused items in their original packaging within 30 days of purchase.
For specific details and exceptions, please visit our return policy page or contact customer service.

How can I track my order?

Once your order sets sail, you'll receive a tracking number via text message if you subscribe to Winback. You will find an order number and tracking URL to track your order's progress and see when it's expected to arrive.

Promotions & Support

How can I contact customer service?

Our knowledgeable customer service team is always ready to assist you.
Reach out via email at pelagicpicnic@gmail.com, call us at 910-226-2811, or visit our Contact Us page.
Our office hours are 9:00 am to 5:00 pm.
We're here to help!
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Do you offer any discounts or promotions?

Absolutely! We regularly reel in exciting deals, promotions, and special offers.
Subscribe to our newsletter or visit our online store to stay hooked on the latest savings.
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Additional Information

Can I change or cancel my order?

If your order hasn't been shipped yet, we might be able to help!
Contact customer service as soon as possible to discuss changes or cancellations.
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Do you offer gift cards?

We sure do! We offer gift cards of various values, making the perfect present for any angler in your life. Purchase them conveniently from our website and share the joy of fishing.
Give The Joy Of Fishing

How do I know which product is right for me?

We understand choosing the right equipment can be tricky!
Our website offers detailed product descriptions and customer reviews to assist you in making informed decisions.
Additionally, our expert customer service team is happy to answer your questions and recommend the perfect product for your specific needs.